My credit card is not being accepted at KrishnaStore.com

Category: Payment Questions

At Krishnastore.com we accept Visa and Mastercard cards. We can accept credit cards, debit cards and gift cards as long as they have one of these logos on them and they have a CVV card verification nu...

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How Can I Track My Order?

Category: Where is my Order?

All Current Information About Your Order is Always Available Online: You can always get the complete and up-to-date information about the current status of your order by going to the order tracking pa...

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How Much Will it Cost to Ship to me?

Category: Payment Questions

Our System Will Automatically Calculate the Shipping Cost for You: There is no need whatsoever to write to us to ask how much it will cost to ship a particular item to you. Our system can automaticall...

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How to Install the Downloaded Kindle Books

Category: Downloadable Products

****************** ACCESSING DOWNLOAD ****************** After you order the download, on the checkout success page there is a link to the .zip file that contains the Prabhupada Kindle books. It is...

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Where to Enter My Gift Certificate Code?

Category: Payment Questions

There is no gift certificate code to enter. The code that is entered on the checkout is not for gift certificates, it is for discount coupons. Gift certificates work differently.In the email you recei...

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Shipping Times.

Category: Where is my Order?

www.KrishnaStore.com makes every effort to fulfill orders as fast as possible. Since we ship worldwide, and sometimes have to ship your order from overseas. Typically international shipping takes un...

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My Order Has Not Arrived Yet

Category: Where is my Order?

Your most up-to-date order information is always available online: You can always check the status of your order online at Order Information Please check this before sending us a support request about...

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Folio Infobase on Windows 7

Category: Downloadable Products

Opening VIEWS.EXE on Windows 7 may just shows a "Folio Views" window for a long time, without proceeding to the actual program. You can make it work but right-clicking on VIEWS.EXE, then ...

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